Last updated: September 13, 2021
Hello there, bibliophiles! Over the past few months we have faced many challenges when it comes to shipping during a global pandemic. Shipping from Jamaica does carry it’s own challenges including the need to import almost all of our inputs.
As of right now we continue to experience difficulties with delays in receiving our items from our suppliers due to the increased demands on manufacturing, mail processing delays, national curfews, unexpected border closures, flight cancellations and not having enough containers and flights to meet demand.
We are doing everything we can to plan even further in advance to help decrease these delays, but we are anticipating that some of our upcoming boxes may need to ship late. We will be updating this page whenever we have new information to share. If you have any additional questions about anything please don’t hesitate to reach us at email@example.com. We are here to help!
Jamaica No Movement Days
We are currently adhering to the Government of Jamaica’s “No Movement Days” lockdown protocols. This has affected shipping and order procurement times.
Jamaica Post Mail Suspension
Effective August 11, 2021, the Jamaica Post has suspended outgoing mail to the following destinations:
- The Cayman Islands
- St. Vincent and the Grenadines
- Trinidad and Tobago
Packages bound for these countries will be held until we have permission to dispatch.
Two Can Keep A Secret (Adult) Boxes
August 28, 2021 – All US-sourced items are on their way to our Florida-based freight partner. All other items will be sourced in Jamaica.
September 11, 2021 – All books and tote bags are now in Jamaica. US-sourced tokens have arrived at our Florida-based freight partner. All other items will be sourced in Jamaica. Suppliers have expressed a tentative delivery date of September 26, 2021.
Let The Hunt Begin (YA) Boxes
September 11, 2021 – All US-sourced items (including books) have arrived at our Florida- based freight partner. Publisher-supplied items are on the way to Florida. All other items will be sourced in Jamaica. Suppliers have expressed a tentative delivery date of September 26, 2021.
Family Affair Boxes
August 14, 2021 – Over 80% of our Family Affair Boxes have been dispatched. We are currently awaiting an additional set of customized boxes from our printers. The final batch will be dispatched once these are received. Packages bound for Canada and Trinidad are currently being held.
August 28, 2021 – Shipping will resume after lockdown.
September 11, 2021 – Shipping has resumed.
August 14, 2021 – All Tabanca boxes have been shipped. If you have not received a tracking number please email us at firstname.lastname@example.org. Please do remember to check your spam folders!
We understand that delays are disappointing and we would like to apologise profusely. We, our suppliers and our couriers are doing everything that we possibly can to get boxes and orders packed and shipped out to you as soon as we possibly can. There are a lot of things that we can’t control at the moment, but please rest assured that we will make sure that every item you order will be shipped out to you